Privacy Policy

Last Updated: April 2026

ASJSMS TECH PRIVATE LIMITED ("we," "our," or "us"), operating under the brand name 24x7-care-services, respects your privacy and is committed to protecting your personal data.

1. Information We Collect

When you book a service through our website, we collect personal details necessary to provide our repair services. This includes:

• Full Name
• Mobile Number
• Email Address
• Complete Residential/Commercial Address (City/Location)
• Appliance Details and Problem Description
• IP Address (for fraud prevention and tracking location accuracy)

2. How We Use Your Information

We use the collected information strictly to:
- Assign a technician and process your repair request.
- Send booking confirmations, cost estimates, and invoices via Email or SMS/WhatsApp.
- Improve customer service and address your queries.
- Protect our platform against fraudulent bookings.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information. We only share necessary details (like your phone number and address) with our assigned independent technicians strictly to facilitate the repair visit.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our servers.

5. Contacting Us

If you have any questions about this Privacy Policy, please contact us at:
ASJSMS TECH PRIVATE LIMITED
Office No 3/4 Park Road, Hazratganj, Lucknow 226001
Booking Helpline: 7900064040